At First Robinson Savings Bank and First Vincennes Savings Bank, your safety is our top priority. We want to reassure you that we will never ask for your digital banking login credentials, password, or account number via phone or text message. If you receive a suspicious text or call, please refrain from providing any personal information or clicking on links within the text. Instead, reach out to us directly or visit the nearest branch if you have any concerns about your accounts. We're here to help you stay protected. 

You should never disclose your account information or personal details online, even if you receive a message stating you must verify your account to be part of a class action lawsuit. Scammers use these tactics to gain access to your account. 

If you encounter a text message or an online post that seems suspicious and asks for sensitive information related to your First Robinson account, please refrain from sharing any such details. Instead, reach out to us immediately or log into your account through our site directly. Remember, we're always here to assist you. Never click on any links provided in text messages, as they may lead to fraudulent activities. 

Here are some helpful tips to stay safe while using our banking services: 

• Always access our website directly through your web browser instead of clicking on links in messages. 
• For added convenience and security, use our mobile banking app. 
• Pay attention to the sender's name and double-check the phone number listed in any text message you receive. You can always find our correct phone number on our website. 
• Be cautious of unexpected text messages with suspicious links and avoid clicking on them. If you suspect fraud or have questions about an online post, please give us a call at 618-544-8621. 

For additional resources, visit our Security Center. 

Please be cautious of unexpected text messages and emails that contain suspicious links and avoid clicking on them. If you suspect fraud or have questions about an account, please call us at 618-544-8621. If you need to report fraud after hours, you can send us a message on the mobile app or call us and dial 9 to leave a message. Someone will get back to you as soon as possible within the next business day.